The Aqualia offices are open from Monday, May 25, after a process of adapting the facilities and with the application of all the necessary protection and hygiene measures recommended by the health authority to avoid risks, both for users and for the personal.
The company recommends clients to move only in the strictly necessary cases since it keeps all its operations operational. Aqualia Contact telematics channels (Customer Service Center, web, virtual office, mobile application and social networks) to attend all kinds of procedures, inquiries and notices. You can consult them on their website www.aqualia.com.
But if they finally go to the offices, the hours are Monday through Friday, from 9:00 a.m. to 13:00 p.m. The attention to the citizens is carried out in the usual hours, with priority in the attention to the over 65s, in the first hour of attention to the public. Aqualia recommends clients to use a mask to access the offices. For hygiene and protection inside, the company has arranged hydrogel dispensers, disposable tissues and special litter bins. In addition, the two meters of physical distance must be respected, which will help the signage placed in its facilities.