You can now contact your hospital in the most direct and easy way possible. HCB Hospitals WhatsApp service has been launched corporate so that your patients can request, confirm, cancel and reschedule appointments.
In this way, HCB Hospitals wants to improve patient care, streamlining the process and improving the relationship between patients and their medical center or hospital. They can do it from their mobile phone or tablet, in addition to contacting them for medical matters they can communicate doubts, request information and resolve incidents.
How to use it
One of the The main advantages of this service are its simplicity and agility.. To use it, you just have to access the HCB Hospitales website from your mobile or tablet and look for the green floating WhatsApp icon. Easy!
Once they click the icon, a visual dialog box appears indicating to press the TALK button. Automatically, redirects to the WhatsApp application and the chat will now be available ready to use and communicate with HCB Hospitals.
Additionally, another way to start using this HCB care service is via appointment confirmation messages. From HCB Hospitals, a few days before the scheduled appointments, a reminder message is sent. This message is already sent by WhatsApp and from the same conversation you can confirm, cancel or reschedule the appointment.
As well They have available the services they already had, that is, with the available telephone numbers, as well as at the receptions of the Admission service of each center. In addition, they also have the HCB Patient APP and the Patient Portal.
