The Department of Health of Dénia ranks seventh in terms of patient sarisfaction, with an 83,53% overall satisfaction, among the 24 health departments that make up the Public Health Network of the Valencian Community. Some data that has been collected according to the ISO 9001 certifications that have been recently renewed. The average of the Comunitat Valenciana is 81.05%, according to the data taken from the 2015 Report of the Department of Universal Health and Public Health.
The Department of Health of Denia just completed the follow-up audit of its quality management system according to UNE-EN ISO ISO 9001 2008 in twenty-two of its services: Surgical Block, Diagnostic imaging, pharmacy, emergency room, Nephrology Unit Critical Care, Medical Day Hospital, Obstetrics and processes Hospitalization; Programming and clinical activity, the -Service Library Scientific Information Sciences Teaching Health- and MIR.
These certifications have also been extended to the Health Centers Health Department dénia, consisting of; 4 -2 certified Integrated Health Centers in Dénia, 1 in Xàbia and another Calp-; 8 well as health centers, located in the towns of: Benissa, Gata de Gorgos, El Verger Ondara, Orba, Pedreguer, Pego and Teulada.
The Department of Health of Dénia is now moving to adapt its quality management system with the UNE-EN ISO 9001: 2015, with particular emphasis on patient safety.
The goal: to improve patient safety
The adaptation to the new standard UNE-EN-ISO 9001: 2015 will demand "risk management"As an organization, which will result in improved care processes from the perspective of patient safety.
In this sense, the Department of Health already has one of the best Electronic medical the world, equipped with alert codes that are activated by algorithms to detect possible cases of sepsis, allergies or drug interactions. The introduction of this series of improvements in the medium term will pave the way for the accredit Joint Commission.
