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Baleària Port installs an order picking service from Amazon

August 07 from 2018 - 12: 03

Users of the Amazon online shopping platform have a new collection point available from now on. The facilities of Baleària Port have enabled Amazon locker, a self-service box office service where customers can pick up their Amazon purchases.

This benefit allows citizens of Denia and the surrounding area to have another physical collection point, in addition to the existing one, and thus avoid waiting for deliveries to the private home. With this alternative, the customer can pick up his purchases at the time he wants.

How does it work

In order to benefit from this service, users must add, in the address book of Amazon, the postal address of the Locker in which they wish to collect their purchases. Once the order is placed, the package is deposited in one of the authorized ticket offices.

From the moment of delivery, the customer, who has three working days to pick it up, receives an email with a unique withdrawal code and a barcode. Both serve to remove the package. If after three days the order has not been collected, the content of the Locker is returned and the user receives the full refund of his purchase.

Integration of the Amazon Pay system on the Baleària website

Moreover, Baleària It has integrated into its web the payment system of Amazon Pay, much easier and faster, in order to provide an improvement in the customer experience.

With this integration, the user can buy their tickets Baleària No need to enter bank details, since the record stored in your Amazon account is used. In addition, with few steps, customers complete the transaction without leaving the shipping company's site. "The incorporation of Amazon Pay to our online channel aims to provide the customer with a new, simpler payment system, thus favoring their experience and the usability of our site", explains the Commercial and Marketing Director of Baleària, Verónica Catany.

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